Cancellation Policy
At M A Hair, we are committed to providing exceptional service to all our clients. We understand that schedule adjustments may be necessary, so we kindly request a minimum of 48 hours’ notice for cancellations.
Please be aware of our 48-hour Cancellation Policy:
If you need to cancel your appointment, please let us know at least 48 hours in advance.
Appointments cancelled within 48 hours of the scheduled service will incur a 50% service charge. This fee is necessary to compensate our dedicated stylists, who have reserved this time especially for you.
We will send a reminder via Fresha 24 hours before your appointment as a courtesy.
Why We Have This Policy:
Your appointments are essential to us at M A Hair. They are reserved especially for you, and while we understand that sometimes schedule adjustments are necessary, we kindly ask for your consideration. This policy allows us the time to inform our standby clients of any availability, as well as keep our stylists’ schedules filled, thus better-serving everyone.
How to Cancel Your Appointment:
To cancel or reschedule your appointment, please contact us. We’re here to assist you and look forward to serving you soon.
Thank you for understanding and respecting our policy. We value your patronage and can’t wait to pamper you on your next visit!